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Contact Us

We love hearing from you. Clicking the “Chat” link at the bottom of your main screen, makes it possible to chat with a America Baskets Associate. This service is available from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.

CALL US

To speak with a America Baskets Associate by phone, feel free to call +1 (888) 887-4306, from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week. 

America Baskets Customer Service will be able to assist with questions related to purchases made on basketsus.com provided you have an order number.

EMAIL US ANYTIME

You may email a America Baskets Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.

New Corporate Orders corporders@basketsus.com
New Residential Orders neworders@basketsus.com
General Enquiries cs@basketsus.com
Address or Order Changes orderchanges@basketsus.com
Accounting/Billing Issues billing@basketsus.com
Delivery Status/Issues delivery@basketsus.com
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products damages@basketsus.com
Product Quality Issues productquality@basketsus.com
Refunds or Credits refunds@basketsus.com
Other Customer Service Issues othercs@basketsus.com