Order Tracking
Enter the email address and ZIP or postal code used when placing your order to view the latest order and delivery status.
Tracking details become available once your order has been processed and prepared for delivery.
When Tracking Updates
Status Timing
Orders are processed before tracking details appear.
If your order was placed recently, tracking may not be visible immediately.
Status updates reflect preparation and delivery progress as they become available.
Same-Day Delivery
Same-day delivery is available in NYC, Los Angeles, and Northern New Jersey.
Availability is confirmed at checkout.
Orders placed after the cutoff time are processed for the next available delivery window.
Order Questions
If you cannot locate your order or need assistance, contact support with:
- Order number
- Email used at checkout
- Recipient name
Clear and Consistent
Orders are prepared using standardized processes to ensure consistent handling and delivery.
Tracking reflects the current stage of that process.