FAQ Search Results
For Local Deliveries– If the driver cannot reach the recipient using the phone number provided, the package may be left at a safe area at the address without obtaining a signature. Drivers reserve the right to use their discretion to determine if/when...
Our any day delivery service allows you to pick the day you would like the delivery. With this service, we deliver to businesses by 5 pm and residences by 9 pm and the ordering deadline is 11 pm today. This delivery service should not be chosen if you...
Our “substitution policy” is a clause explaining our need to occasionally replace advertised products with alternative items in order to fulfill orders in a timely manner, such as when an item is out of stock or unavailable. Under these rare circumstances...
We make every possible effort to deliver orders to their intended destinations, but there are certain situations when deliveries may be rendered unsuccessful and returned to us due to customer/recipient error; such reasons may include, but are not limited...
We make every possible effort to deliver orders to their intended destinations, but there are certain situations when deliveries may be rendered unsuccessful and returned to us due to customer/recipient error; such reasons may include, but are not limited...
While viewing products online, the website attempts to detect and reflect the currency based on the customer's current location whenever possible. For example, if you're viewing a Canadian website from a United States address, the website will attempt...
We make every possible effort to deliver orders to their desired destinations, but there are certain instances when deliveries may be rendered unsuccessful due to customer/recipient error. Refunds are typically not issued in the event that an order ...
Our 2nd day air service has guaranteed delivery to all Canadian provinces by the end of the second business day. This service has a 11 pm today ordering deadline. Optional Saturday delivery is available. If you are eligible for this service, the option...
Great news! We deliver packages on Saturdays and Sundays in Toronto & the Greater Toronto Area (GTA)! We even offer Free Same Day Service on Saturdays and Sundays. Just place the order by 11 am and we will deliver your package the same day for free if...
We currently accept payment via most major credit cards – Visa, MasterCard, American Express, and Discover – as well as e-Transfer. All available payment methods are disclosed to customers during checkout. Simply choose the payment method that is suitable...
Our 2nd day air AM service has a guaranteed on-time delivery by 10:30 a.m. or 12:00 p.m. on the second business day to metropolitan commercial destinations in the 48 contiguous states and some addresses in Alaska and Hawaii. This service has a 11 pm ...
Our 2nd day air service has guaranteed delivery to all 50 states and Puerto Rico with some limitations in Alaska and Hawaii by the end of the second business day. This service has a 11 pm today ordering deadline. Optional Saturday delivery is available...
Yes! Any order consisting of at least 5 (five) orders will be eligible for a 10% volume discount.
Yes, of course! Within minutes of successfully completing an order, all customers are automatically emailed an order confirmation/proof of purchase, which contains their order number and receipt, as well as a complete summary of their purchase. Customers...
The Alcohol and Gaming Commission of Ontario (AGCO) has issued Toronto Gourmet Gift Basket Delivery Service a licence to deliver beer, liquor, wine, and champagne on our behalf. To comply with these rules, our drivers are Smart-Serve Certified and we...
